• GIFT CARDS

    1. Usage
    Gift vouchers can be redeemed for goods or services sold by The Edit Caversham Ltd.
    Vouchers can be used in-store & online.
    Vouchers cannot be exchanged for cash or refunded or be used to buy a gift voucher.

    Vouchers that are altered, copied, or tampered with in any way will be deemed void.

    2. Validity Period
    Gift vouchers are valid for 12 months from the date of purchase. The expiry date is printed on the voucher. After this date, any remaining balance will be forfeited.

    3. Partial Use
    No change will be given for purchases made below the value of the voucher. Any remaining balance can be used for future purchases until the expiry date.

    4. Lost or Stolen Gift Cards
    The Edit is not responsible for lost, stolen, or damaged vouchers. Lost or stolen vouchers cannot be replaced.

    5. Returns of items purchased with a gift card
    Items purchased with a gift voucher are eligible for exchange or store credit only, not cash refunds.

    6. Exclusions
    Items purchased with a Gift Voucher are subject to our usual return’s policy. Sale items are non returnable. Some products such as earrings are non returnable for hygiene reasons.

    7. Changes to Terms
    The Edit reserves the right to amend these terms and conditions at any time.

    By purchasing or using a voucher, you accept these terms and conditions.

  • CREDIT NOTES

    1. Usage
    Credit notes can only be redeemed on purchases made in the Edit Store.
    They cannot be exchanged for cash or refunded.

    2. Validity Period
    Credit notes are valid for 1 month from the date of issue and must be used before the expiration date.

    3. Non-Transferable
    Credit notes are issued to the original recipient and are non-transferable.

    4. Partial Use
    If the value of the credit note exceeds the total of your purchase, the remaining balance will be available for future use within the validity period.
    If the total purchase amount exceeds the value of the credit note, the balance must be paid using another payment method.

    5. Lost or Stolen Credit Notes
    Credit notes are treated as cash. If lost or stolen, they cannot be reissued.

    6. Returns of Items Purchased with a Credit Note
    Items purchased using a credit note are eligible for an exchange or another credit note, as per our return policy. Refunds will not be provided.

    7. Exclusions
    Credit notes cannot be applied to sale items, gift cards, or special promotions unless otherwise specified.

    8. Changes to Terms
    We reserve the right to amend these terms and conditions at any time.

    By using a credit note you accept these terms and conditions.